Shipping & Handling

By Local Courier
Orders within Singapore will be sent via courier service. Delivery is free with purchases of $50 and above. A charge of $5 applies for purchases under $50. You can expect your parcel to arrive within 2 to 3 working days. Do provide your contact number for the courier service to get in touch with you if required.

International Shipping
All international orders will be shipped via DHL.  You will be sent an email with a tracking number for your order. Delivery time will vary between 3-21 days depending on location & custom clearance in each country.
For convenience, Utopia charges a flat rate for all shipping orders according to destination

Destination1 to 2 items3 items or more
Zone 1 Malaysia & Brunei $10 $20
Zone 2 Countries in Asia & Pacific $20 $35
Zone 3 Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East. $30 $50

Unless absolutely necessary, we may adjust the shipping charges according to your destination and item weight. We will email to inform you if this is required.

Do I have to pay for any taxes/VATS/tariffs?

Do note that import taxes are sometimes levied by a country’s customs & tax authorities. Taxes vary & are calculated on the value of the goods. All import taxes are the responsibility of the receiving party. 

Utopia does not represent any Government bodies to charge any taxes/tariffs/VATS. For more information on the tax payable, please check with your relevant custom departments.