Shipping & Handling

By Local Courier
Orders within Singapore will be sent via Singpost Smartpac. Delivery is free with purchases of $50 and above.
A charge of $5 applies for purchases under $50. You can expect your package to arrive within 2 to 3 working days upon shipping. Tracking number will be provided upon request.

International Shipping
All international orders will be shipped via DHL. You will be sent an email with a tracking number for your order.
Delivery time will vary between 10-21 days depending on location & custom clearance in each country.
For convenience, Utopia charges a flat rate for all shipping orders according to destination.  

!Important note: Due to COVID-19, transit times are estimated and may be further delayed due to uncertain circumstances. Items are sent via Singpost, registered international mail. 

Destination1 to 2 items3 - 6 items
Zone 1 Malaysia & Brunei $10 $20
Zone 2 Countries in Asia & Pacific $20 $35
Zone 3 Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East. $30 $50

Unless absolutely necessary, we may adjust the shipping charges according to your destination and item weight. We will email to inform you if this is required.

Do I have to pay for any taxes/VATS/tariffs?

Do note that import taxes are sometimes levied by a country's customs & tax authorities. Taxes vary & are calculated on the value of the goods. All import taxes are the responsibility of the receiving party.  

Utopia does not represent any Government bodies to charge any taxes/tariffs/VATS. For more information on the tax payable, please check with your relevant custom departments.